Frequently Asked Questions
Quick answers to common questions.
Yes — webs8 is free during the beta period. No credit card is required to sign up or use any feature. Paid plans will be announced with at least 30 days notice before any charges apply. You will never be charged without choosing to subscribe to a paid plan.
Yes. A single webs8 account can own and manage multiple organizations. Each organization has its own subdomain, apps, and team members, and they operate independently of each other.
No — subdomains are permanent once chosen. Choose carefully: your QR codes, shared links, and public menu URL all use this subdomain. If you need a different subdomain, you would need to create a new organization. Contact [email protected] if you need assistance migrating data.
There is no limit on the number of menu items during the beta period. Add as many dishes, drinks, and specials as your restaurant offers.
Custom domain support is on the roadmap. For now, all organizations use a subdomain of webs8.com. When custom domains become available, you'll be able to point your own domain (e.g. menu.myrestaurant.com) to your webs8 org.
Yes — the public menu page is fully responsive and optimized for all screen sizes, including phones, tablets, and desktop browsers. Most of your customers will access it on a phone after scanning a QR code, so mobile experience is a priority.
Online ordering and payment processing are not currently available. The restaurant app provides a digital menu for customers to browse and a table reservation form for booking. Online ordering and payment integrations are planned for a future release.
Any member of your organization (both Admin and Member roles) can access the restaurant admin dashboard after signing in to yoursubdomain.webs8.com. Only Admins can change organization settings, manage team members, and access billing.
Currently, each organization supports a single restaurant installation. If you operate multiple locations, you can create a separate organization (and subdomain) for each. Multi-restaurant support within a single organization is on the roadmap.
You can reach the webs8 team through the following channels:
- Email: [email protected]
- GitHub Issues: github.com/webs8/webs8
We aim to respond within one business day.