Reservations

Customers can submit table reservation requests from your public menu page. Manage them from the Reservations tab.

In short: Customers submit table reservation requests from your public menu page, and you view and respond to them in Restaurant Admin under Apps → Restaurant → Open → the Reservations tab.

Accessing reservations

Open Restaurant Admin
From your org dashboard, go to Apps → Restaurant → Open.
Click the "Reservations" tab
In the top tab bar of the Restaurant Admin, click Reservations.
View the reservations list
Each reservation shows the customer's name, requested date, time, party size, and any special notes they provided.

The Reservations tab in Restaurant Admin

What the form captures

When a customer submits a reservation request from your public menu page, the following information is recorded:

Name — customer's full name
Date — requested reservation date
Time — requested reservation time
Party size — number of guests
Special requests — any dietary requirements, celebrations, or seating preferences

Responding to reservations

Currently, reservations are stored in your admin panel for your review. To respond to a customer, use the contact details they provided — call them or reply by email — to confirm or propose an alternative time.

There is no automated confirmation email sent to customers at this stage. Make sure your response is timely so customers know their booking status.

Coming soon: Automated reservation confirmation emails are on the roadmap. Customers will receive an instant acknowledgment when they submit a request, and you'll be able to confirm or decline bookings directly from the admin.